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Do you want to get better results from your leasing consultants?

Mystery Shopping offers a very objective view of your leasing/sales staff through the eyes of your customer.  A Mystery Shopper visits your community anonymously, posing as a regular customer, to evaluate the level of customer service and sales ability provided by your employees.  Mystery Shopping provides management with a detailed assessment of employee performance and the variable that affect your bottom line!  The feedback from the Mystery Shopper’s visit provided management with a better understanding of their staff’s areas of strength, while highlighting those areas requiring additional attention.  Mystery Shopping helps decision-makers to:

Increase sales and profits
Improve customer satisfaction
Determine training gaps
Develops a company wide positive brand image 
Reinforces compliance with legal requirements to avoid legal issues
Enhance employee performance 

Come shop with us!

To learn more about the various types of mystery shops that we offer,
click here.

You may also contact us for addtional information or for pricing regarding a fully customized report or regarding services not listed.   

© 2013 Apex Mystery Shopping & Consulting Services

Apex Mystery Shopping & Consulting Services
                       P.O. Box 945
            Arlington, TN. 38002
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FRAUD ALERT- Important warning: Do not cash checks or money orders received in the mail from unknown parties soliciting you for  shopping assignments.
GMA recently profiled Mystery
Shopping as a flexible and
legitimate source of extra income.