Do you want to get better results from your leasing consultants?
Mystery Shopping offers a very objective view of your leasing/sales staff through the eyes of your customer. A Mystery Shopper visits your community anonymously, posing as a regular customer, to evaluate the level of customer service and sales ability provided by your employees. Mystery Shopping provides management with a detailed assessment of employee performance and the variable that affect your bottom line! The feedback from the Mystery Shopper’s visit provided management with a better understanding of their staff’s areas of strength, while highlighting those areas requiring additional attention. Mystery Shopping helps decision-makers to:
•Increase sales and profits •Improve customer satisfaction •Determine training gaps •Develops a company wide positive brand image •Reinforces compliance with legal requirements to avoid legal issues •Enhance employee performance
Come shop with us!
To learn more about the various types of mystery shops that we offer,
You may also contact us for addtional information or for pricing regarding a fully customized report or regarding services not listed.
© 2013 Apex Mystery Shopping & Consulting Services
Apex Mystery Shopping & Consulting Services
P.O. Box 945
Arlington, TN. 38002
FRAUD ALERT- Important warning: Do not cash checks or money orders received in the mail from unknown parties soliciting you for shopping assignments.
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Shopping as a flexible and